1) WHY SHOULD I CHOOSE POGOMART?
1. Wide Selection: We offer an extensive range of products, including exclusive items that you won't find in your local stores.
2. Competitive Prices: Our pricing is not only competitive, but we also offer regular promotions and discounts to give you the best value for your money.
3. Top-Notch Customer Service: Our customer service team is dedicated to ensuring your satisfaction, available 24/7 to answer any questions or concerns.
4. Fast and Reliable Shipping: We understand that waiting can be frustrating, which is why we've partnered with reliable couriers to offer fast shipping options.
5. Secure Shopping Experience: Your security is our top priority. Our website uses the latest encryption technology to keep your personal information safe.
6. Easy Returns: If you're not happy with your purchase, our hassle-free return policy makes it easy to get a refund or exchange.
7. Customer Reviews: Don't just take our word for it; our product reviews and customer testimonials speak volumes about the quality of our products and services...
2. What types of products does POGO Mart sell?
POGO Mart sells a variety of products including toddler clothing, cable organizers, and men's polo shirts. We offer high-quality materials and a wide range of options to meet your needs for your little ones, home organization, and stylish wardrobe.
3. What is POGO Mart's return policy?
Our return policy allows you to request a return within 5 days after receiving your item. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. Please contact us at pogomartz@gmail.com to start a return.
4. Are there any items that cannot be returned?
Yes, certain types of items cannot be returned. These include perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), hazardous materials, flammable liquids, or gases. We also do not accept returns on sale items or gift cards. If you have any questions or concerns about a specific item, please get in touch with us.
5. Can I exchange an item?
Yes, you can exchange an item. The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
6. What is the refund process?
Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you have not received the refund, please contact us at pogomartz@gmail.com.
7. How long does shipping take?
Shipping times may vary depending on the product. Generally, it takes 5-7 business days to deliver. If you would like to know the estimated shipping time for a specific product, please contact our chat support.
8. How can I contact POGO Mart?
You can contact us through the following channels:
- Phone number: +18442382068
- Email: pogomartz@gmail.com
- Physical address: 6595 Pheasant Pl, Cumming GA 30028, United States
Feel free to reach us with any questions or concerns you may have.